JF MEMBER SERVICES

The Job Futures Data Centre services are located in the Equinix Internet Business Exchange™ (IBX®) Centre at Mascot. This IBX® others the highest level of service delivery, availability of diverse bandwidth, scalable interconnection, complete network neutrality and multi-level physical security. As you become more familiar with the Job Futures Data Centre, you will find that our approach and commitment to our business can help you achieve your corporate objectives more completely

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Data Delivery Design

The Job Futures Data Centre’s facilities are ISP Carrier Neutral. Tthose customers seeking a no-fuss resilient IP service with no single point of communication failure, utilising multiple Tier-1 IP providers, can comfortably elect to have the Job Futures Data Centre integrate their solution into this model. The Job Futures Data Centre handles all BGP routing, IP address allocation and advertising, greatly simplifying your ability to migrate to the Job

Futures Data Centre Sydney IBX®. the key benefits are:

The ability to employ a carrier diverse network strategy
very economically
The ability to leverage very competitive
telecommunications pricing.

The Job Futures Data Centre solution is designed to support and protect mission-critical business operations and ensure customers can remained focused on their business with peace of mind regarding the backbone of their hosted solution.

Our Customers

The Job Futures Data Centre online customers located and managed at the data centre include some of Australia’s largest gaming companies, Government Organisations, and leaders in the entertainment industry.

The Job Futures Data Centre can provide references should you wish to discuss our service with our customers.

To augment your colocation and network requirements, The Job Futures Data Centre [JFDC]others value added services that allow customers to focus resources in more business-critical areas. These services include:

Network Services

Dedicated ISP connectivity at fixed rates
Multi-homed IP Transit
DNS Hosting and Secondary Mail Post Once Services
Domain Registrations
Full network Managed Service Solutions
Remote backup facilities
Mail Hosting – Mail Watch Anti Virus and Anti Spam
Infrastructure Monitoring & Management
Server & Network Monitoring and Notifications

BPDC Smart Watch Service

Server and Network Management

BPDC Smart Management Service

Physical hands-on trouble shooting 24x7

BPDC Smart Hands Service

JFDC Monitoring and Management

The Job Futures Data Centre can monitor customer equipment and notify key personnel within your company of alerts, according to a pre-determined escalation procedure. This service can be used in conjunction with our Smart Hands Service to achieve resolution of any issue identified to your relevant personnel.

Smart Watch

The Smart Watch service is a 24x7, enterprise level, proactive monitoring and fault notification service for customer servers and networking devices located in the Job Futures Data Centre or at the customers local site. The Smart Watch service is capable of monitoring the following services:

Server Resource - such as Memory and Disk Utilisation, Processes
Public IP Addresses
Internet Port - Well-known and User defined
URL
Link Status - for Cisco devices

An automated fault notification process will take place as soon as 3 consecutive ping tests or SNMP polls, with 5-minute intervals between them, fail to reach the customer servers or networking devices. This polling will be done from the Job Futures Data Centre Management server via the Internet. the standard fault notification mechanisms are E-mail and SMS.

Smart Management

The Smart Management service provides customers with the day-to-day systems, and network administration outsourcing solutions for commonly deployed enterprise-level server operating systems, network device and firewall platforms located in the Job Futures Data Centre data centre or our customers local site.

There are 5 categories in the Smart Admin management tasks:

Provisioning - Device setup and configuration
Daily administration, including Incident Management
Change Management
- we've(5) change requests per device, per month
Patch Management – Operating systems and firmware
5. Vendor Management
NOTE: these management tasks/services are not offered as a
standalone service and come as part of the Smart Admin service.
Each of these tasks has its own pre-defined internal process.

Smart Hands

Customers can be assured of continuous, trouble-free operations in remote locations by utilising the Job Futures Data Centre Smart Hands service. Smart Hands provides basic levels of assistance within the IBX® Centre including:

Inventorying a Customer’s equipment; taking digital pictures of
equipment
Labelling equipment and cable connections
Ad-hoc Changing of pre-labelled, pre-ejected removable media (tapes, CDs)
Providing visual verification to assist during a customer’s remote troubleshooting
Installing, replacing or removing equipment components (e.g. a router/switch card, disk drive, memory, etc.) that are hot swappable and modular.
Installing pre-configured equipment (ad-hoc)
Relaying status of equipment LEDs or typing commands on a console
Power cycling a router, server, switch; soft-booting a server
Installing patch cables from CPE to Patch Panel
Moving or securing a cable
Toggling a switchSignal testing a circuit with diagnostic equipment
Loop back testing for Telco circuits (DS1, DS3, OC-3, and OC-12)

Power Systems

The facility receives diverse power feeds from the local power company. It supports both redundant AC and DC power using parallel UPS systems, full battery back up, and generator back up - all in an N+1 configuration and exclusive of each building’s infrastructure. The Uninterruptible Power Supply (UPS) is built on a multi-level N+1 configuration to achieve 99.999% uptime. Power is supplied by a power distribution unit (PDU) - each PDU is connected to two UPS plants. The UPS system is backed up by redundant generators in an N+1 configuration. Onsite fuel supply allows for continuous operations of up to 72 hours.

The HVAC systems comply with N+1 specifications and include a centralised chilled water plant with multiple redundant chillers piped in parallel, ensuring continuous reliability and satisfying all cooling requirements.

Security

The following security measures are in place at the IBX® Centre:

Onsite security guard patrols the site 24/7.
The facility is monitored by CCTV Surveillance system.
Key access areas are controlled by secure access cards.
Visitors require valid ID to check in firrst with the security guard.
All activities on premises are logged.

The first level is a 24 x 7 x 365 security team that monitors all physical access in and out of the IBX®. All physical and colocation area access points are secured around-the-clock with emergency exits wired to alarms. Video surveillance cameras monitor and record the perimeter and physical access points. Additional cameras monitor and record the colocation area itself. Security tapes are rotated every 30 days. The colocation area is physically separate from the rest of the IBX® Centre. Customers must pass through a security checkpoint prior to entering the colocation area.

Fire Suppression

The IBX® Centre is designed with multiple levels of Fire detection and are suppression systems. The Sydney IBX® has the following are suppression systems:

VESDA - very early smoke detection system monitored by the Job Futures Data Centre BMS system
Zoned (double-interlock) pre-action water sprinkler system
Smoke detectors above and below raised floors
Hand-held are extinguishers

VESDA

The Very Early Smoke Detection and Alarm System (VESDA) is in use at the IBX® Centre. VESDA provides the earliest warning of a potential are emergency by detecting the initial, precombustion stage of smoke. This early warning allows for early intervention, limiting damage, loss and business disruption normally associated with fire. The VESDA system will detect a fire in advance of smoke or heat, immediately indicating where the problem area is. The VESDA system alone cannot activate the fire suppression systems. Smoke detectors are also used as a secondary measure of fire detection. Depending upon the country and local regulations, actual fire suppression is achieved via FM-200, NN100, INERGEN, or a zoned, pre-action, dry pipe sprinkler system.

Proprietary Statement

The ideas and designs in this document and attached materials are the sole property of the Job Futures Data Centre and its contributing Partners. Nothing contained here in is to be disseminated, distributed or otherwise conveyed to a third party without the express permission of the Job Futures Data Centre.

Disclaimer Statement

This document is designed to address the use of the Job Futures Data Centre and Additional Services to be implemented for the Job Futures Data Centre. It is not to be considered a part of any agreement between the Job Futures Data Centre and a customer, nor are any statements contained herein to be considered representations, warranties or guarantees, either express or implied. This document is subject to the written approval of an officer of the Job Futures Data Centre, and will be promptly submitted for that approval upon indication from the customer that the document is acceptable.